Network Innovations: Career Posting

Accounts Receivable & Billing Specialist

Job Purpose

Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core.

Under the general direction of the Finance Manager the role of the Accounts Receivable & Billing Specialist is to provide support by performing various functions for customers and the Finance team.

Duties and Responsibilities

  • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
  • Monitor and collect accounts receivable by contacting clients via telephone, email, and mail.
  • Verify and maintain customer information in the accounting and billing system.
  • Communicate with customers to resolve billing inconsistencies, errors, queries regarding airtime invoices and/or services.
  • Process data entry related to price increases, plan changes, account updates, etc.
  • Create invoices to be sent directly to a customer.
  • Upload invoices to a third-party portal for payment.
  • Setup new customers in the corresponding systems.
  • Coordinate with various cross functional teams, such as operations, sales, and activations.
  • Process provisioning task for different products (activations, deactivations, plan changes)
  • Other duties and functions as assigned

Qualifications

  • Post-secondary degree/diploma or equivalent combination of education and experience
  • Proactive planning
  • Strong analytical and problem-solving skills
  • Exceptional communication skills as this job requires direct verbal and electronic communication with our customers
  • Ability to work in a team environment within the Finance Department, but also across other departments in the Company, as this is not a behind-the-scenes function
  • Ability to work efficiently and diligently during standard business working hours, but some longer working hours should be expected during high volume times of the year related to world events
  • Intermediate to advanced Excel spreadsheet skills
  • A willingness to embrace and live the core values of NIC4/Network Innovations.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Working Conditions

This position is currently remote and operates during standard business hours. There may be times when the employee is required to work outside of normal business hours. Network Innovations reserves the right to relocate this position to a standard office environment provided it gives adequate notice. Occasional travel may be required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the individual to sit and use a computer for extended periods of time. While performing the duties of this Job, the employee is regularly required to talk or hear.

Details

  • Job title: Accounts Receivable & Billing Specialist
  • Department: Finance
  • Location: Remote
  • Supervisor: Finance Manager
  • FLSA: Exempt
  • Direct reports: None
  • Job Type: Full-time
  • Pay: $55,000.00 - $60,000.00 per year
  • Schedule: 8 hour shift, Monday to Friday

About Network Innovations

Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.

Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly.

Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Disclaimer Statement: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.