Network Innovations: Career Posting

Solutions Technician

Job Purpose

Are you a mission-driven technical specialist who thrives on bringing complex hardware solutions to life? As a Solutions Technician, you will be responsible for the physical assembly, precise integration, and meticulous documentation of cutting-edge hardware solutions within the Network Innovations U.S. Government (NIUSG) business unit. This is a high-impact, hands-on role based entirely in our Frederick facility. You won’t just be looking at designs on a screen—you will directly build, wire, and test the tactical communication kits that support our nation’s most vital initiatives, ensuring they are perfectly prepared for low-rate initial production and field deployment.

Duties and Responsibilities

• Maintain a consistent, hands-on in-office presence in the Frederick, MD facility to draw parts from inventory, physically integrate hardware solutions in the shop/lab, document builds, and support logistics for packing and shipping.
• Execute the successful and efficient integration, documentation, and transition of custom solutions to low-rate initial production and productization handoff phases.
• Deliver and support custom solutions including satellite, cellular/5G, and other RF architectures, ensuring systems effectively meet mission goals for providing, monitoring, and/or denying communications.
• Identify appropriate technologies to implement architectures within strict cost and timeline constraints; prioritize "off-the-shelf" solutions whenever possible to minimize in-house custom designs.
• Collaborate cooperatively across Operations, Engineering, and Logistics to overcome physical build limitations. Focus on active, practical troubleshooting and achieving documented results.
• Deliver high-quality project documentation, including wiring, power, signal flow, and control plane diagrams, bills of materials, and comprehensive build, activation, and troubleshooting guides.
• Deliver clear build and customer feedback to management and engineering teams to continuously improve solution quality, reproducibility, and field performance.
• Be prepared to travel globally to manage the technical aspects of installations, operations, and maintenance of customer equipment and networks.
• Assist in other duties as reasonably assigned.

Qualifications

• Background in at least two core disciplines (RF, networks, control systems, or tactical field kits) with proven success setting up multi-orbit SATCOM (Starlink/Starshield, OneWeb, iDirect, ViaSat) and multi-bearer 5G/cellular solutions using Peplink/SpeedFusion environments.
• Practical experience managing, wiring, and diagnosing power distribution systems within low-voltage, tactical field kit environments (e.g., 12VDC vehicular platforms and universal 110/220 VAC power supplies).
• Demonstrated success delivering precise project documentation—including wiring, power, signal flow diagrams, and bills of materials—enabling internal teams or outsource manufacturers to seamlessly replicate physical builds.
• Proficiency with Microsoft Office products is required; hands-on experience using Lucidchart or CAD to interpret or create blueprints and schematics is a definite bonus.
• 3+ years of hands-on technical experience supporting U.S. Government/military programs in a lab/shop environment, with the self-motivation to manage concurrent project builds independently under tight deadlines.
• Must possess a valid, unrestricted passport for global travel (up to 25%) and a commitment to lifelong learning in a rapidly evolving technical landscape.

Clearance Requirements

Must be a U.S. Citizen and have at a minimum a DoD (Department of Defense) Secret clearance or be willing and able to obtain a security clearance.

Working Conditions

This position is primarily based at our Frederick, MD facility to support lab and shop integration. While standard hours are 8:00 am to 5:00 pm, the role requires flexibility for surge support and travel (domestic and international) for equipment demonstrations and sales support. The successful candidate should expect to be on-site 5 days a week, with occasional flexibility for remote work during heavy documentation or design phases. Field work may occasionally include harsh physical conditions.

Physical Requirements

• An ability to travel extensively (up to 25%) on a domestic and global basis.
• Must possess a valid passport without restrictions.
• Must be able to lift and carry up to 50 lbs.

Benefits

• Paid Time Off (PTO includes sick leave)
• Paid holidays (Specified holidays)
• Cost-shared Medical, Dental, Vision, and GAP plan
• Employer-paid Basic Life and AD&D
• Employer-paid Long-Term Disability (LTD)
• Company matched 401K plan
• Full-time, permanent

Details

• Job title: Solutions Technician
• Location: Frederick, MD
• Salary Range: $107,000 – $132,000 USD
• Supervisor: Director, Solutions
• Department: NI U.S. Government
• FLSA: Exempt
• Job Type: Full-Time, Permanent