Shipping & Receiving Clerk
Description
Reporting to the Sales Operations Manager, the Shipping & Receiving Clerk is responsible for handling all aspects of incoming and outgoing packages in the warehouse. Perform daily review of incoming and outgoing shipment schedules to maintain productive operations. Keeping an open communication with sales team regarding shipment of orders.
This individual would be responsible for handling shipping and receiving paperwork, bar code scanning and manual entries into our EPR system, accurately packaging and weighing items, printing shipping labels, coordination of freight pick-up, inspecting goods received for potential damage and staging products in designated areas.
Duties and Responsibilities
- Promptly unloads trucks and deliveries, operating a forklift or pallet jack as needed
- Inspects and verifies incoming goods against BOL or other documents, records shortages and rejects damaged goods
- Contact transport companies and suppliers to expedite, trace or return merchandise that does not conform to specifications or purchase orders
- Receive, label and place inbound inventory items on designated shelves in warehouse
- Locate, pull and package requested supplies, equipment, and other materials to accurately fill orders
- Weigh packages to determine appropriate courier and print labels
- Drop off packages at local FedEx or UPS facility for urgent orders that didn't meet the pick-up schedule
- Follow all safety policies and procedures
- Ensure area is always kept clean and organized to avoid safety issues
- Sweep warehouse and dispose of warehouse trash daily
- Ensure that we are providing customers with a quality product and limiting the amount of product damage that is within their control, through process improvements and accountability
- Facilitate the shipping of products from one destination to another by arranging transportation and orchestrating deliveries to meet customer demand with little to no delay
- Assembles containers and crates, packs goods to be shipped and prepares identifying information and shipping instructions
- Determines method of shipment and prepares BOL, commercial invoices, and other shipping documents
- Assist as needed with quarterly and annual inventory counts
- Follow import / export guidelines and regulations for all international shipments
- Maintains internal record-keeping systems, high volume of data entry into ERP system
- Communicate with sales reps via ticketing system, providing updates on orders in a timely manner
- Support the sales team with quote generations, RFQ response, and project coordination activities as it relates to freight cost, transit time and stock count
- Perform other duties as assigned by direct management or team lead
Qualifications
- Must have FedEx shipping experience, DHL & UPS a plus
- Experience in international shipping
- Ability to organize, prioritize and multi-task in a high paced working environment
- Ability to work independently with minimal to no supervision
- Ability to work in a team environment with a diverse group of personalities
- Ability to work well with other functional departments
- High school diploma/GED required
- 3-5 years of related logistics operations and order processing experience
- Willingness to embrace change, and strive for personal development and advancement
- Strong understanding of the Microsoft Office product suite
- Proficiency in logistics software
- Strong written and verbal communication skills
- Working knowledge of legal regulations and ISO requirements
- A willingness to embrace and live the core values of Network Innovations
- Understanding of quality management principles
- Ability to analyze data and understand connections
- Arrive and Leave office at scheduled time
Working conditions
This position operates in a professional office environment during normal business hours. There may be times when the employee is required to work outside of normal business hours. Varies from a climate-controlled office setting to work outdoors in temperatures ranging from mild to moderate.
Physical requirements
Frequent sitting, standing, walking, pushing, pulling, stooping, kneeling, crouching, reaching, handling, and repetitive fine motor activities. Hearing and speech to communicate in person, via video conference and computers, or over the telephone. Mobility to work in a typical office setting and use standard office equipment. Stamina to remain seated and to maintain concentration for an extended period. Vision: Frequent near acuity, occasional far acuity, and color vision. Vision to read printed materials and online, and other monitoring devices. Strength: Medium/Heavy – Exert force 50+ lbs., occasionally; 25-50 lbs., frequently; or 10-20 lbs., constantly.
Details
- Job titleShipping & Receiving Clerk
- LocationHouston, TX
- SupervisorSales Operations Manager
- DepartmentNI Americas
- FLSANon-Exempt
- Direct reportsN/A
About Network Innovations
Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.
Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly.
Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
Disclaimer Statement: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.