Network Innovations
SharePoint Collaboration Administrator
Cyberjaya, Selangor Malaysia
Network Operations Center (NOC) Analyst
Job Purpose
This role is responsible for improving, supporting, and maintaining Network Innovations' SharePoint intranet and departmental sites, as well as MS Teams and OneDrive applications. This role involves collaborating with various departments, such as Marketing, to understand their requirements and implement solutions that enhance business processes and drive efficiency to address organizational needs. This includes end-user training and documentation to help employees use tools effectively.
Duties and Responsibilities
Collaboration
- Develop and support a culture of collaboration by configuring and managing collaboration platforms such as SharePoint, Teams, and OneDrive.
- Create and manage collaboration spaces, facilitating document sharing, co-authoring, and version control.
- Implement user permissions while maintaining security measures to protect sensitive data and continuing to promote teamwork and collaboration.
- Advise on site structure based on business needs in conjunction with Marketing department.
User Experience
- Organize and maintain SharePoint data that is easily accessible, relevant, and up to date.
- Develop user guides, and documentation to assist employees in using tools effectively.
- Work with business units and key stakeholders to organize and maintain SharePoint and other O365 document storage.
- Maintain consistent organization of data within SharePoint and the company Intranet.
- Organize and set up SharePoint for fast, relevant searches, including video resources.
System and Applications
- Design and develop custom SharePoint sites, lists, libraries, workflows, and applications to address specific business needs.
- Design and implement SharePoint/O365 solutions that manage user access and permissions, ensuring compliance with data security and governance policies.
- Troubleshoot and resolve issues related to SharePoint/O365 functionality, performance, permissions, and integration with other systems.
- Field, review and resolve issues as escalated by internal users.
Maintenance & Administration
- Monitor and ensure sufficient storage space to prevent disruptions to business operations.
- Develop process and procedure documentation in line with Network Innovations standards.
- Test and maintain backup/recovery solutions using Veeam backup for O365
- Work with key stakeholders to ensure SharePoint site data is up to date and relevant involving cleanup and archiving of data
- Tagging and transcription of video resources stored in SharePoint/O365
- Provide root cause determination in the event of failures and plan relevant mitigation strategies.
Experience & Skills
Required
- 3+ years' experience as a SharePoint Administrator
- Bachelor's degree or diploma in Information Technology or equivalent.
- Experience with Power Automate (Flow) solutions integrating with SharePoint.
- Experience with the O365 suite of applications.
- Experience with Microsoft Windows and SQL Server.
- An understanding of change management processes and test procedures.
- Strong English written and verbal communication skills.
Nice to have
- 5+ years' experience as a SharePoint Administrator
- Experience with Veeam backup for O365
- Microsoft Azure experience
- Knowledge of security frameworks such as ISO 27001
- Knowledge of Power BI and PowerShell
Mindset
- Customer focus
- Complex problem solving and troubleshooting skills: Systems-level approach
- Task and detail oriented
- Creative, collaborative, and open-minded
- Self-Driven
- Security focused approach to all solution implementations
- Strong communicator
- Passion and pride in your work
Working conditions
This position will normally have office hours of 16:00 to 01:00 local time, Monday through Friday, on a hybrid in-office/remote schedule. Candidates must be available to work in the professional office environment of our Cyberjaya office; relocation assistance/expenses are not provided. This role routinely uses standard office equipment and software.
Physical requirements
Sitting and using a computer for extended periods of time. An ability to lift 50+ lbs.
Details
- Job titleSharePoint Collaboration Administrator
- LocationCyberjaya, Selangor Malaysia
About Network Innovations
Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.
Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly.
Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
Disclaimer Statement: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.