Inside Sales Representative

Job Purpose

We are seeking an ambitious, customer oriented, Inside Sales Representative, to support our multi-national customers throughout the sales process. The successful candidate will prepare quotations and maintain daily telephone contact with the customer. In addition, this role will be responsible to ensure the correct follow-up actions, contract extensions, and data recording in the CRM system. This role will work closely with other Departments of the company as needed and may be required to make in-person visits to customer locations.

Duties and Responsibilities

• Develop a comprehensive understanding of all company products and services, including their features, benefits, and applications.
• Conduct in-depth product discussions with customers and provide tailored recommendations based on their needs.
• Build and maintain strong relationships with customers, acting as their primary point of contact.
• Prepare accurate and competitive quotations tailored to customer requirements.
• Review and validate customer-provided information on Purchase Orders to ensure accuracy and completeness.
• Complete order entry processes and maintain accurate records of sales opportunities in the CRM system.
• Partner with Engineering, Purchasing, and Logistics teams to ensure smooth order fulfillment and resolve any issues.
• Serve as a liaison between customers and internal departments to communicate requirements and timelines.
• Identify opportunities for process improvements and contribute ideas to enhance customer service and sales performance.
• Stay updated on industry trends, market developments, and competitor activities to provide insights and maintain a competitive edge.
• Devise and implement marketing campaigns in partnership with the corporate marketing team.

Qualifications

• MBO work or thinking level.
• Minimum 1 year experience in sales, customer service, or a related role, preferably in a technical or B2B environment.
• Experience with customer contracts and purchase orders.
• Familiarity with CRM software (MS Dynamics) preferred, and Microsoft Office Suite.
• Exceptional verbal and written communication skills in English and Dutch, with the ability to effectively convey ideas and build relationships. Knowledge of other languages is an asset.
• Experience with European government procurement cycles, knowledge of the satellite communications industry, and or MoD will be considered a strong asset.
• Detail-oriented with excellent organizational and multitasking abilities.
• Flexible and eager to learn (especially on a technical level).
• A positive attitude with the ability to work independently and collaboratively.
• A willingness to embrace and live the core values of Network Innovations.

Working conditions

This position typically operates in a professional office environment. Standard office hours are 8am to 5pm, however, work outside of regular office hours. This role routinely uses standard office equipment and software.

Physical requirements

Sitting and using a computer for extended periods of time.

Details

• Job title Inside Sales Representative
• Department NI EMEA, Sales
• Location Eersel, Netherlands
• Supervisor VP Sales Europe
• Direct Reports None

About Network Innovations

Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.

Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly.

Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Disclaimer Statement: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.