Technical Sales Engineer
Job Purpose
Are you looking for a role where you can combine technology with customer interaction and sales support—and are you passionate about finding the best solution for your customers’ needs? We’re looking for someone who is positive, curious, and down-to-earth. You enjoy learning new things, are happy to pitch in where needed, and thrive in a broad technical role.
As a Technical Sales Engineer, you’ll serve as a vital bridge between our customers, our sales team, and our technical solutions. You’ll help us understand customer needs, develop solution proposals, and put them into practice—from quotes and documentation to installation, support, and follow-up. This role is ideal for someone who thrives on variety and enjoys switching between technical problem-solving, hands-on work, and interacting with people. You’ll need to be able to explain technical solutions clearly and write documentation for both internal and external audiences.
Duties and Responsibilities
- Support the sales team with technical questions, quote documentation, and proposed solutions.
- Participate in customer discussions and contribute technical expertise, needs analysis, and practical recommendations.
- Write technical documentation for proposals, internal materials, and customer materials.
- Perform installations, service, support, upgrades, and simple repairs at the customer’s site.
- Follow up on and report customer support cases.
- Work in our ERP system with quotes, orders, and follow-ups.
- Coordinate orders, logistics, and customer cases together with colleagues within the organization.
Qualifications
- Relevant technical education, such as a bachelor’s degree in engineering, a vocational college degree, or equivalent experience.
- Experience in technical work, preferably in a customer-facing role.
- Strong technical understanding and the ability to explain technical solutions clearly.
- Strong ability to communicate in Swedish and English, both verbally and in writing.
- Class B driver’s license.
- The role involves working in a security-sensitive environment and may be subject to a security clearance and other requirements in accordance with our clients’ security regulations.
Nice to Have
- An interest in or experience with RF/radio technology.
- Experience with technical sales support, pre-sales, or preparing quotes.
- Basic knowledge of networks, IT, or technical infrastructure.
- Experience with installation, support, service, or troubleshooting.
- Experience with NetSuite or another ERP system.
What We Offer
With us, you’ll grow into a broad technical role, working closely with colleagues and interacting directly with customers. You’ll learn about our solutions, build experience step by step, and be involved throughout the entire process—from identifying needs and proposing solutions to installation, support, and further development. We’re a small team with significant responsibility, which is a good fit for someone who enjoys variety, collaboration, and taking the initiative. At the same time, we’re part of a global organization, which involves working with colleagues in other countries, communicating in English, and some travel.
Details
- Job title: Technical Sales Engineer
- Region: EMEA (Sweden)
- Department: Technical & Sales Support
- Languages Required: Swedish & English
- Job Type: Full-Time, Permanent
About Network Innovations
Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.
Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly.
Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
Disclaimer Statement: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.